FAQ

Frequently Asked Questions
What file format should I use when submitting my document for printing?

PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents. With the installation of a PDF print driver on your computer, virtually any program can generate a PDF file suitable for printing. Both commercial and free PDF print drivers are available online for download from different sources.

What is ‘process’ color?

Process color is a term used to describe full color printing. Also known as full color or four color, the term is derived from a shortened ‘four color process’, meaning a printing process that involves four colors of ink; Cyan, Magenta, Yellow and Black (also known as CMYK). These four colors, when printed as dots in the right combination, create the illusion of a full color image.

Spot color refers to printing a single color, for example red, green, blue, etc. It is a pure, single ink color rather than a ‘process’ color. Spot colors are usually designated with a Pantone matching number, derived from the industry standard Pantone Matching System (PMS).

Is white considered a printing color?

Not typically. Because white is the default color of paper, it is simply recognized as the absence of any ink. This is referred to as a ‘reverse’, or reverse printing. Ink is laid down around a blank area that shows up as white text. Simply set your text color to white over a colored background to achieve this effect.

Once I submit the documents, how long will 
it take to finish my job?

Simple digital print jobs can often be produced soon after receiving a properly prepared print-ready file. Offset jobs are generally printed in 4-5 business days from start of design & set-up to proofing to the final print production. We always strive to provide an accurate estimate of the turnaround time for each job we do. And we’ll always work with you to find ways to complete your project when you need it.
What’s the largest poster size that you can print?

We can print up to 36″ by unlimited length. Our large format digital prints are photo quality, and we have a few different stocks we can print on. These can be printed for either indoor or limited outdoor use. We can also laminate. Our large format printing is the perfect solution for signage, point-of-purchase, banners, posters and more.

What is meant by having a “bleed”?

Bleed is simply the area just beyond the edge of your design. A printer requires this in order to give the impression that your imagery extends off the edge of the page/ postcard/ etc. The bleed standard is 1/8th of an inch (0.125"). That means that your document needs to extend that extra amount.

For example, if you are designing a 4×6″ postcard, your art file should be 4.25 x 6.25″ giving you 1/8th around the entire card of extra image space. Then this gets trimmed so that there is no chance of even the slightest amount of white space gets left on the edge of your finished product.

What are the most common paper stocks 
and sizes available?

There is a large variety of both white and colored paper available to print on but the most common are:

Text Weight
White- 20lb Bond Text
White or Colored – 60lb Text
White – 80lb Gloss Text
White 100lb Gloss Text

Cover Stock
White or Colored 67lb Cover
White or Cream 80lb Cover
White – 12 pt Coated 1 or 2 sides
White 100lb Matte or Gloss Cover

Standard Paper Sizes
8.5 x 11 | 11 x 17 | 12 x 18

Common Quantities
250 | 500 | 1,000
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